Bad Media: J.Crew’s Misstep

Barry Dan
Oct 2024

This is Bad Media: A Lesson from J.Crew’s Latest Campaign

J. Crew Fall 2024 Ad Campaign

I love J.Crew. It’s one of the few brands I regularly shop from, and their style resonates with me. But as much as I respect the brand, I have to call it like I see it: this recent ad campaign? It’s bad media.

Let me explain. It’s not about the creative. In fact, the creative is fine—simple, product-forward, and clean enough. The problem lies in the media buy, or more accurately, where the ads ended up.

Somewhere along the way, someone at J.Crew was sold on the idea of wild postings. You know, those ads plastered on walls in trendy city centers. The pitch likely sounded great: “You’ll be seen in high-traffic areas,” “It’s a solid reach extender,” “Plus, the CPM is fantastic.” They probably thought they were getting more bang for their buck.

Fast forward a few months, and now we’re seeing the reality. The posters are up, but they’re wrinkled, slapped on haphazardly. Worse, they’re covered in grime and literally blocked by piles of trash. It’s not just bad for brand visibility—it’s a complete misalignment with J.Crew’s image.

Misalignment in Media: How Did This Happen?

Imagine the team at J.Crew HQ. The creative director, the CMO, the CEO—they’re envisioning pristine wild postings in vibrant, urban environments. The kind of scenes you see in campaign decks, where every ad is perfectly lit, and the background is clean and crisp. But that’s not how it plays out in the real world.

What went wrong here is clear: the media strategy. Wild postings can be an exciting, creative way to engage with urban audiences, but they don’t work for every brand, and they certainly don’t work everywhere. The end result is a campaign that feels off-brand—disheveled, even—and doesn’t reflect the quality or care J.Crew typically embodies.

This is what happens when your media plan is driven by cost-saving measures or trendy tactics, rather than thoughtful strategy. A decision made to save a few dollars ends up diluting the brand’s image, and that’s a cost you can’t afford.

Why Media Strategy Matters

A successful campaign isn’t just about the creative—it’s about where and how that creative shows up in the world. Media isn’t just space to fill; it’s every interaction your audience has with your brand. If the placement doesn’t align with the brand’s values, image, or the environment you want to be associated with, then the media is working against you, not for you.

At Noble People, we believe that media should elevate the brand, not diminish it. It’s about making sure your ads show up in places that make sense, in ways that reflect the brand’s identity and goals. And that means going beyond just chasing good CPMs or flashy new formats. It means understanding your audience, your brand’s unique presence, and the media landscape—all with a creative twist that makes people stop and take notice.

Don’t Settle for Bad Media

Bad media happens when decisions are made without a deep understanding of how your brand shows up in the world. J.Crew’s wild postings are a perfect example of what can go wrong when the media strategy is misaligned with the brand vision.

So, what’s the takeaway here? Don’t settle for bad media. Your brand deserves better. Call Noble People, and let’s create a media strategy that works as hard as your creative does—one that ensures your brand looks its best, every time it shows up.

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